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Safer Nightlife
Ask for Angela
Code 9 Security and its clients work together to help keep people safe while enjoying a night out.
The safety initiative ‘Ask for Angela’ is being rolled out all bars, clubs and other licensed businesses where Code 9 Security personnel are deployed.
Ask for Angela
People who feel unsafe, vulnerable or threatened can discreetly seek help by approaching venue staff and asking them for ‘Angela’. This code-phrase will indicate to staff that they require help with their situation and a trained member of staff will then look to support and assist them. This might be through reuniting them with a friend, seeing them to a taxi, or by calling venue security and/or the police.
Venues supporting ‘Ask for Angela’ have been given Welfare And Vulnerability Engagement (WAVE) training. Delivered by the College of Security, it gives staff the ability to help customers who may be in a situation that makes them vulnerable or unsafe.
‘Ask for Angela’ was originally developed by Lincolnshire County Council and adopted by Code 9 Security in 2016. The introduction of WAVE training in 2017 underpinned the delivery of Ask for Angela and more venues began to take on the initiative.